Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information at Villa Forcados Resort.

Our Privacy Commitment

1. Introduction

Villa Forcados Resort ("we," "us," "our") respects your privacy. This policy explains how we collect, use, and protect your personal information.

2. Information We Collect

  • Personal Data: name, contact info (email, phone), address
  • Booking Details: check-in/out dates, number of guests, payment details
  • Usage Data: IP address, browser type, pages visited
  • Other Data: preferences, feedback, special requests

3. How We Use Your Information

  • To process your booking and payments
  • To communicate with you (confirmation, updates, promotions)
  • To improve our services (analytics, feedback)
  • To comply with legal obligations

4. Data Sharing & Disclosure

  • We will not sell your personal data.
  • We may share with our trusted service providers (payment processors, cleaning services, IT providers) only as needed.
  • We may disclose information to comply with legal requirements or protect our rights.

5. Data Security & Retention

  • We use appropriate security measures to protect your data.
  • We retain personal data only as long as necessary for business or legal purposes.
  • You may request deletion or correction of your information.

6. Cookies & Tracking Technologies

  • We use cookies to enhance user experience, analyze site traffic, and offer personalized promotions.
  • You can disable cookies through your browser settings, but some features may not work properly.

7. Your Rights

  • Access, update, or correct your personal data
  • Request deletion or restrict processing
  • Object to processing or withdraw consent (when applicable)

8. Changes to Privacy Policy

We may update this policy. We'll notify by posting changes on our site.

Data We Collect

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Home Address

Booking Details

  • Check-in/out Dates
  • Guest Count
  • Payment Information
  • Special Requests

Technical Data

  • IP Address
  • Browser Type
  • Device Information
  • Usage Analytics
Your Rights

Access your personal data

Update or correct information

Request data deletion

Restrict processing

Withdraw consent

Our Security Commitment

We implement appropriate technical and organizational measures to protect your personal data.

• Encrypted data transmission

• Secure payment processing

• Regular security audits

• Limited data access

Privacy Questions?

Contact our privacy team for any concerns about your data:

villaforcadosresort@gmail.com

+63 999 558 3253