Refund Policy
Understanding our refund process ensures a smooth experience for all our guests. Please review our policy carefully.
Refund Policy Overview
Refund Timeline
Request Submitted
Day 1Refund request received and reviewed
Approval Process
Days 2-3Management approval and verification
Processing
Days 4-5Refund initiated through payment gateway
Completion
Days 6-7Refund appears in your account
Important Notes
Security deposits are typically non-refundable and separate from room charges
Bank and transaction fees may be deducted from refund amounts
Consider rescheduling instead of cancellation when possible
Need Help?
For refund inquiries or assistance, contact our support team:
Email: villaforcadosresort@gmail.com
Phone: +63 999 558 3253